Terms of service

Terms of Service

These Terms of Service govern your use of The Mistress Boutique website and services. By accessing or purchasing from our store, you agree to be bound by these terms.

Eligibility

By using this website, you confirm that you are at least 18 years old. Our products are intended for adults only, and we reserve the right to refuse service if we believe this condition is not met.

Products & Orders

We aim to ensure all product descriptions, images, and pricing are accurate. However, we reserve the right to correct errors, update information, or cancel orders if inaccuracies occur.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including where fraud or unauthorised activity is suspected.

Pricing & Payment

All prices are listed in GBP (£) unless otherwise stated. Payment must be made in full at the time of purchase via our accepted payment methods.

We use secure third-party payment providers and do not store your payment details.

Shipping & Delivery

We aim to dispatch orders promptly and offer discreet packaging on all deliveries. Delivery times are estimates and may vary depending on location and courier services.

We are not responsible for delays outside of our control once an order has been dispatched.

Returns & Refunds

Due to the nature of adult products and for hygiene reasons, we cannot accept returns on opened or used items unless faulty.

If an item is defective, please contact us within a reasonable timeframe with details and evidence where possible. Refunds or replacements will be provided in accordance with UK consumer law.

Use of Products

All products are used at your own risk. We recommend following manufacturer instructions carefully. The Mistress Boutique is not liable for misuse of products or any resulting injury.

Intellectual Property

All content on this website, including text, images, branding, and design, is the property of The Mistress Boutique and may not be copied, reproduced, or used without permission.

Limitation of Liability

To the fullest extent permitted by law, The Mistress Boutique shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.